The Government of the State of Jalisco improves public services

The Government of the State of Jalisco improves public services



The fundamental purpose of the State Government is the well-being of its residents. Innovation and technology play a significant role in achieving this objective. -Internally, our end customers are all the state departments. My department provides all the IT and communications facilities needed to deliver quality government. The problem we faced was high demand for services with stringent time requirements. An extremely high level of demand for us to provide fast solutions but with less resources than we had before. The project for modernizing and automating applications in the state of Jalisco was a paradigm shift. The State Government of Jalisco was operating on a platform that they hadn't seen any changes in 15, perhaps 18 years. We were looking to develop open innovation in which Red Hat gave us access to a collaboration and co-creation community with high-quality information and the ability to try new products. The Red Hat solutions included in this project are Red Hat Virtualization, JBoss Fuse, JBoss EAP, JBoss BPM, all running in a Red Hat Enterprise Linux environment. -Adopting Red Hat solutions has allowed us to provide a wide range of services to all our users, both externally and internally. I'm talking about basic aspects like mobility, public safety, revenue collection, as well as the purchasing process as a whole and even environmental issues. This has allowed us to provide more services within the departments and with increased reliability, which has translated into more and faster services for the public.

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