How to install firmware updates for Jabra USB devices

How to install firmware updates for Jabra USB devices


In this video we will show you how to update
the firmware on your Jabra USB device. Jabra USB devices could be a speakerphone, corded
headset, wireless headset. Connect the Jabra device using the provided USB cable directly
to your desktop or laptop computer with Jabra PC suite installed. Do not connect to a docking
station or USB splitter. If you using a wireless headset connect the provided power cable directly
to the base then to a working electrical outlet. Dock the headset to the charging base, launch
the Jabra PC suite firmware updater. On the firmware update wizard chose the Jabra USB
device to update from the dropdown menu. Keep check for firmware updates on Jabra web server
requiring internet access checked then click next. The firmware updater will read the current
device firmware. If a later version is available you may continue with the update. Click download
to retrieve. When download is complete, click next, some devices will prompt you to make
a region selection. Choose your region then click next. The device will be switched to
firmware update mode. Do not interrupt or disconnect the device during this process.
When complete some devices will prompt you to click next to continue. Allow the firmware
update to run. Do not interrupt or disconnect the device during this process unless prompted
to do so. This may take several minutes. When successfully completed, click finish. Your
device firmware is now up-to-date. For more information please visit jabra.com/support.
Thank you for watching.

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