4 Leadership Tips for Better Communication

4 Leadership Tips for Better Communication

some years ago we were working with the leader of a very large organization and this was part of a one-day meeting it was an off-site entire organization was there and this leader had an extremely critical message to communicate to the audience so we spent the morning talking about the importance of whole brain thinking understanding who it is you're communicating to so that you can get your message across in the best possible way and make sure they're hearing it as you intended them to hear it not necessarily in the way that they might just happen to have picked it up this leader came to us because he was preparing his speech for the end of the day and we were supposed to have lunch with him and he said you know I am so sorry I cannot have lunch with you today I've got some work to do on my speech and we said well so what's going on is there anything we can do to help and he said well you know actually I realized and listening to what it was you were talking about this morning that my presentation was actually speaking to myself I was actually talking to myself and all of the content was designed in a way that I think is best and when I began to realize that my audience was as diverse as it is I thought I'd better change some things around so that I can actually get them to hear it as I need them to hear it not necessarily as I might hear it myself or want to hear it myself so we know that we all have different communication styles and preferences when you don't know who your audience is or you know that you have a very diverse audience in this case what can you do well here are four things you can do to ensure that you're hitting all of those areas and you can get your message across so the first is give context you come into a communication with context you've been preparing it you have experience you have a mindset around that communication and guess what your audience the person you're communicating to they don't have that mindset or they may not get it or they're coming with a completely different mindset I know that you've experienced this before when you've gotten an email out of the blue and you don't get it you're thinking why is this purse and communicating in this way well chances are there is a context that you don't understand that led to their writing that email and it is not included in the email I have a feeling that's probably happened to you both you've written those emails and receive them so give context so that you understand and that you can clarify for yourself before you communicate and for the listener what it is that is your focus what's going on why are you communicating give them that big-picture context next give them an agenda let them know exactly how long this is going to take what it is that you're trying to accomplish whatever is appropriate for the format don't just kind of wing it and jump right in so often we jump into giving the data first and people do not have the context and they don't really know where you're going with it so giving a very high level agenda will help people kind of understand what to expect so context first then the agenda next you can then dive into the content of what it is is there data that you need to share are there facts that are important and now people are going to be able to understand them in the framing that you really desire and that will then allow you to hopefully get through that part in a much more effective way and obviously if you can engage your audience with stories and interaction that allows them to make this something that they can connect to and do that throughout the presentation you will find that it will stick much much better we're always doing that anyway in our heads we're trying to make connections to what it is that we're hearing so if you can facilitate that you'll find that you will actually get much better impact and people will walk away really hearing what it is that you intended so that'll hit all four quadrants of the whole brain model if you make sure that you give context upfront then you actually look at providing some plan some agenda what is it how long what am I actually going to cover and why then you make sure that you give your data points but do it in a way that's really engaging is this something that you would want to listen to if you do all four of those things you'll hit each of the different quadrants of the whole brain model and chances are your presentation will be just as successful as this leaders presentation was after he went back and redesigned it and he actually told the story of how he had to redesign his presentation and people were incredibly appreciative of the fact that he'd gone to the trouble of actually thinking through not only what he was going to say but how he was going to say it I suggest you try it you'll see it really works

2 thoughts on “4 Leadership Tips for Better Communication

  1. This was a very succinct overview of "whole brain" thinking and communicating. Essentially you, the leader can communicate more effectively if you:
    Give context – explain to the listener why you are communicating and what you are communicating
    Have an agenda – share what you plan to say and when you intend to get to the point
    Stick to the point – don't wander or ramble
    Consider your audience – ensure you are presenting your message in a manner that your audience will understand.

  2. Great reminders on how to communicate with employee properly as a leader and keep them motivated to do their best.

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